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The Resource May I help you?, Heide Spruck Wrigley

May I help you?, Heide Spruck Wrigley

Label
May I help you?
Title
May I help you?
Statement of responsibility
Heide Spruck Wrigley
Creator
Contributor
Subject
Genre
Language
eng
Summary
Stresses interactive language use in the context of communicating with customers. Intended for intermediate-level adult students, this kit will assist students to develop the communication skills they will need in a variety of public contact positions, including retail sales clerk, hotel desk clerk or receptionist, fast food counterperson, field service repair person, etc
Member of
Accompanying matter
instructional materials
Cataloging source
SJP
Form of composition
not applicable
Format of music
not applicable
Literary text for sound recordings
instruction
Series statement
English for the workplace
Label
May I help you?, Heide Spruck Wrigley
Instantiates
Publication
Note
Title on book: May I help you? Learning how to interact with the public
Accompanying material
  • 1 book (153 pages : illustrations ; 28 cm.) +
  • 1 teacher's manual (40 pages ; 28 cm.)
Carrier category
audiocassette
Carrier category code
ss
Carrier MARC source
rdacarrier
Configuration of playback channels
unknown
Content category
spoken word
Content type code
spw
Content type MARC source
rdacontent
Control code
616915
Dimensions
3 7/8 x 2 1/2 in.
Extent
1 sound cassette
Groove width / pitch
not applicable
Isbn
9780201099430
Isbn Type
(book)
Media category
audio
Media MARC source
rdamedia
Media type code
s
Other physical details
1 7/8 ips. +
Specific material designation
sound cassette
Speed
1 7/8 ips (tapes)
System control number
  • (Sirsi) 616915
  • (Sirsi) 616915
  • (OCoLC)18693074
Tape configuration
quarter 4 track
Tape width
1/8 in.
Label
May I help you?, Heide Spruck Wrigley
Publication
Note
Title on book: May I help you? Learning how to interact with the public
Accompanying material
  • 1 book (153 pages : illustrations ; 28 cm.) +
  • 1 teacher's manual (40 pages ; 28 cm.)
Carrier category
audiocassette
Carrier category code
ss
Carrier MARC source
rdacarrier
Configuration of playback channels
unknown
Content category
spoken word
Content type code
spw
Content type MARC source
rdacontent
Control code
616915
Dimensions
3 7/8 x 2 1/2 in.
Extent
1 sound cassette
Groove width / pitch
not applicable
Isbn
9780201099430
Isbn Type
(book)
Media category
audio
Media MARC source
rdamedia
Media type code
s
Other physical details
1 7/8 ips. +
Specific material designation
sound cassette
Speed
1 7/8 ips (tapes)
System control number
  • (Sirsi) 616915
  • (Sirsi) 616915
  • (OCoLC)18693074
Tape configuration
quarter 4 track
Tape width
1/8 in.

Library Locations

    • Pollard Memorial Library (Lowell)Borrow it
      401 Merrimack Street, Lowell, MA, 01852, US
      42.6460901 -71.3144378
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