Incoming Resources
- Miss Manners minds your business, Judith Martin and Nicholas Ivor Martin
- Emily Post's The etiquette advantage in business, personal skills for professional success, Peggy Post and Peter Post
- Protocol, the power of diplomacy and how to make it work for you, Capricia Penavic Marshall
- Global business etiquette, a guide to international communication and customs, Jeanette S. Martin and Lillian H. Chaney
- Letitia Baldrige's new Complete guide to executive manners
- Kiss, bow, or shake hands, how to do business in sixty countries, Terri Morrison, Wayne A. Conaway and George A. Borden
- Soft skills for dummies, by Cindi Reiman
- Works well with others, an outsider's guide to shaking hands, shutting up, handling jerks, and other crucial skills in business that no one ever teaches you, Ross McCammon
- The concise guide to executive etiquette, Linda and Wayne Phillips, with Lynne Rogers
- Business protocol, how to survive and success in business, by Jan Yager