Pollard Memorial Library (Lowell)
Customer services + Management
Type
http://bibfra.me/vocab/lite/Concept
Label
Customer services + Management
Name
Customer services + Management
Focus
Customer services + Management
Sub focus
Management
Customer services
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Incoming Resources
Subject of
2
The real heroes of business-- and not a CEO among them, world-class frontline service workers : how do you find them, train them, manage them, retain them?, Bill Fromm and Len Schlesinger
Customer mania!, it's never too late to build a customer-focused company, Ken Blanchard, Jim Ballard, Fred Finch
Outgoing Resources
Focus
1
Customer services + Management
Sub focus
2
Management
Customer services
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